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FeedSafe® Compliance Audits

Compliance Audits

All feed mills seeking or maintaining FeedSafe® Certification must have a successful annual compliance audit conducted by an independent third-party auditor.

This section provides an overview of:

  • how to achieve FeedSafe® certification

  • the compliance audit process

  • who is responsible for what in the audit process –  feed manufacturers, the FeedSafe® Management Team and your auditor.


All manufacturers seeking or maintaining FeedSafe® certification must have a successful annual compliance audit conducted by an independent third-party auditor.

These audits will be conducted by a FeedSafe® approved auditor who is contracted by the manufacturer to conduct their audit(s).

  • The FeedSafe® quality assurance system remains industry owned with SFMCA having responsibility for the FeedSafe® Program Standards, Policies and Procedures.

  • FeedSafe® is managed and administered by The FeedSafe® Management Team on industry’s behalf.

The Compliance Audit Process and Who is Responsible for What?

Manufacturers Seeking QA - Steps Document coming soon
Manufacturers Renewing FeedSafe® Certification - Steps Document Coming Soon

The FeedSafe® Management Team

   The FeedSafe® Management Team is the first point of contact for:

  • manufacturers whose sites change ownership

  • any questions associated with the FeedSafe® Standards or Policies

  • assistance to implement FeedSafe® on-farm.

   Phone: 0419 891 494

Manufacturer Responsibilities

  • multi-site organisations must contact The FeedSafe® Management Team to ensure that the sites assigned to their organisation are current.

  • will contact their selected auditor in advance of their compliance audit due date.

  • work with the auditor to ensure that the audit is scheduled prior to expiry and at a time that suits both parties.

  • be prepared and ready for your compliance audit, to assist in minimising audit costs – for example, conducting a detailed internal audit will assist your preparedness.

  • pay the auditor on receipt of an invoice for their audit services.

Auditor Responsibilities

  • Undertake a compliance audit to achieve FeedSafe® Certification that includes an opening meeting, desk audit, site audit, and closing meeting.

  • The FeedSafe® Manuals and Guides provide further information on the audit process.

  • The auditor will:

  • conduct the audit

  • manage the close out of any corrective actions

  • inform The FeedSafe® Management Team when all FeedSafe® Standards are met; and, will do so in the timeframes set out in the FeedSafe® Certification Policies.

  • will invoice the producer directly for their audit services.


  • Your independent third-party auditor performs the following on-site functions as part of a Compliance Audit:

  • Desk Audit: Having signed into the site, the auditor meets with the feed manufacturer or their representative in an opening meeting and reviews the audit plan. The auditor begins by conducting a review of the Mill Quality Manual and associated recording system. This is best done by having the manufacturer locate and outline key elements of the manual(s) and record(s), paying particular attention to issues that arose in the previous audit to see that they have been rectified and are not repeated. The auditor selects and checks other focus areas that arise through the course of the discussion.

  • Site Audit: The auditor conducts a site audit by walking through the facilities and manufacturering areas, observing the operations being carried out, discussing activities with workers, owners or management, and evaluating the practices being used against the FeedSafe® Standards and the manuals and records reviewed in the desk audit.

  • Closing Meeting: Having completed the Desk and Site Audit, a closing meeting (Discussion) is convened with the producer or representative to:

  • Review the findings and observations of the Compliance Audit.

  • Agree to and sign off on Corrective Action Requests (CAR(s)) with the producer.

  • Outline further steps required for Approval.



Auditors may, during the course of an FeedSafe® Audit, take digital photographs within the mill to verify compliance or non-compliance to the FeedSafe® Standards. Any photographs obtained during a FeedSafe® Audit will be handled with the utmost confidentiality.

The FeedSafe® Management Team will approve FeedSafe® Certification and provide confirmation of certification via email.

Manufacturers will be emailed their FeedSafe® Certificate directly.

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